Frequently Asked Questions
Everything you need to know about your colorful beauty journey.
Are your beauty products cruelty-free and vegan?
Yes! At Rainbow Connection, we are committed to ethical beauty. All our products are 100% cruelty-free, and the majority of our collection is vegan-friendly.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up sooner.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
Do you ship internationally?
We currently ship to over 25 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the final stage of checkout.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless shopping experience.